Terms & Conditions

RBS Rewards membership and its benefits are offered to qualifying participants (as defined in section 2 below) at the discretion of Riverhead Building Supply.
A qualifying participant is a customer that a) holds a current account in good standing; b) is registered on the program website; c) is doing business as a professional in the construction industry and is designated as the "Primary Account Holder"
1. An RBS Reward point is a point issued to the Qualifying Participant after minimum goals have been met for specific product class purchases within a category.
2. View Current Qualifying Products and Purchase Goals* on our website:
  https://www.rbscorp.com/proextra/
Points will only be awarded if an account is open and in good standing.
At the discretion of Riverhead Building Supply and its partners, certain purchases may be exempt from being awarded points.
RBS Rewards membership is only open to professionals of the construction industry. Homeowners are not eligible.
Riverhead Building Supply has the right to change, limit, modify or cancel RBS Rewards rules, regulations, terms and conditions, policies and procedures, rewards, and reward levels at any time with or without notice, even though such changes may affect the value of points already accumulated, the ability to use accumulated points or the ability to obtain certain rewards. Riverhead Building Supply may among other things: (a) increase or decrease the number of points awarded for a qualifying transaction or required for a reward; (b) increase or decrease the maximum number of points that each qualifying participant can earn; (c) withdraw, limit, modify or cancel any reward; (d) restrict the continued availability of rewards; (e) change program benefits, rewards suppliers, rewards delivery timing conditions of participation, rules for earning, redeeming, retaining, or forfeiting points, or rules governing use of rewards; (f) change or cancel rewards. The accumulation of points does not entitle members to any vested rights with respect to points, rewards or program benefits. In accumulating points, qualifying participants may not rely upon the continued availability of any reward or reward level.
RBS Reward points, which may be redeemed by a qualifying participant for RBS Rewards as specified herein and at rbscorp.online-rewards.com, are provided for purchases that the qualifying participant makes for certain materials (as referenced in item 3 above) once a minimum goal has been met. Each purchase entitles the qualifying participant to points based on the following: every dollar spent earns (1) rewards point ($1 = 1 point). Points are accrued to the qualifying participant’s account as purchases are made. Points are issued as long as the account is open and in good standing.
Rewards Redemption Policy
1. Rewards will be shipped within six (6) weeks following receipt of each order. Program Operator shall notify the qualifying participant of any delays that may arise which are beyond its reasonable control and in these circumstances, the Program Operator shall provide the qualifying participant an opportunity to select an alternate item.
2. The Program Operator reserves the right to make subsequent modifications to The Catalog arising from the unavailability of products listed in The Catalog beyond its reasonable control.
3. The Program Operator shall use its reasonable endeavors to ensure that any replacement item(s) are of similar style and price.
4. Claims by a Qualifying Participant in the RBS Reward Program for damage to or failure to receive a redeemed item must be made directly to the Program Operator. A claim for damaged merchandise must be made no later than 30 days after receipt by a Qualifying Participant of the ordered merchandise.
5. Any order for a catalog item canceled or returned by a Qualifying Participant in the program after the Qualifying Participant’s order has been received by the Program Operator and has been shipped to the Qualifying Participant shall be subject to a 20% restocking fee unless it is damaged or defective.
Participation in the Program is subject to the Program Rules that Riverhead Building Supply sets forth. Riverhead Building Supply may amend the Program Rules at any time without notice. Riverhead Building Supply has the sole discretion to interpret and apply the Program Rules. In addition to the Program Rules, participation in the Program and the use of Points is subject to any requirements communicated by Riverhead Building Supply and the Program Operator.
The accumulation of Points is subject to the Program Rules. Each Qualifying Participant is responsible for reading and agreeing to the Program Rules in order to understand his or her rights, responsibilities, and status in the Program. The ability to track Points online via the Program web site will be made available and periodically updated at Riverhead Building Supply’s sole discretion.
The Rewards structure is subject to modification, cancellation, or limitation at Riverhead Building Supply’s discretion, with or without notice. The number of Points required to redeem any Reward may be substantially increased, any Reward may be withdrawn, and restrictions on any Reward or its redemption may be imposed at any time. Riverhead Building Supply shall endeavor to ship the Reward to a location that has been designated by the Qualifying Participant within the United States within six (6) weeks from the date Points are validly redeemed by the Qualifying Participant and shall not be liable for any delays, loss or damage caused by such delivery. If the Reward is received by the Qualifying Participant and is defective, whether from shipping or the manufacturer, and is within 30 days from receipt of the Reward, it will be replaced at no additional cost to the Qualifying Participant. Warranty claims must be addressed directly with the Rewards manufacturer.
Riverhead Building Supply has the right to end the Program by providing written notice to Qualifying Participants.
The terms and conditions of the applicable Rewards supplier(s) shall apply to the Rewards received from such supplier. Upon completing the online registration, a Qualifying Participant will become eligible to redeem their Points via the Program web site.
The terms and conditions of the applicable Rewards supplier(s) shall apply to the Rewards received from such supplier. Acceptance, use and transferability of the Reward is subject to such terms and conditions.
Qualifying Participants, from time to time, and at the sole discretion of Riverhead Building Supply may be entered into the Spin & Win Promotion Sweepstakes. Participating in the Sweepstakes is subject to the rules specified at rbscorp.online-rewards.com. Such rules also specify a means of entry in the Sweepstakes other than by joining the Program.
Points and Rewards earned through participating in the Program may be subject to tax liability. Any tax liability, including disclosure, connected with the receipt or us of Riverhead Building Supply Points or Rewards is the responsibility of the Qualifying Participant.
In the case of fraud or abuse involving Rewards, Point credit, or Reward use, Riverhead Building Supply and Program Operator have the right to take appropriate administrative and/or legal action, and all Points earned through the Rewards Program may be forfeited and the account closed. If any information is provided that is untrue, inaccurate, not current or incomplete or the Riverhead Building Supply and Program Operator has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Riverhead Building Supply and Program Operator has the right to terminate such account and refuse any and all current or future access to, or use of the Program. Membership in the Rewards Program, including any Points that may have been issued to a Qualifying Participant, may be revoked or suspended at Riverhead Building Supply’s sole discretion.
The awarding of Points and the redemption of Points is subject to all applicable federal, state and local laws and regulations and void where prohibited by law.
The Program is operated by Whapps, LLC, a limited liability company dba Online-Rewards ("Program Operator") located at 3102 Maple Ave, Suite #450 Dallas, Texas 75201.
Only individuals that have an approved Contractor Account are eligible to be a Qualifying Participant, and each Qualifying Participant may maintain only one rewards account. Program is limited to one Qualifying Participant per e-mail address.
Accrued points do not constitute property of the Qualifying Participant and have no value. Points accrued by a Qualifying participant are for the Qualifying Participant’s benefit only and may not be transferred to anyone, including a legal spouse and shall become void if transferred. Points are awarded to the primary account holder, as deemed on the Program application, unless otherwise noted.
Respecting privacy is a priority for Riverhead Building Supply. However, in order to keep Qualifying Participants apprised of Program status, it is important that Riverhead Building Supply sends certain Program information that may include periodic statement of your account and other information necessary for administration; printed or email marketing materials from Riverhead Building supply (including Riverhead Building Supply Rewards program information). As a Qualifying Participant in the Program you have consented to receive information from Riverhead Building Supply and its rewards suppliers throughout the duration of the Program.
The Program shall be governed by, and construed in accordance with the laws of the State of New York.
By participating in the Program, each Qualifying Participant agrees that any Reward is provided upon the condition that the Reward supplier, the Program Operator, Riverhead Building Supply, and their respective agencies or employees will have no liability whatsoever for any injuries, losses or damages or any kind resulting from the acceptance, possession or use of the Reward. The Program Operator, Riverhead Building Supply and their Rewards suppliers expressly disclaim any responsibility and each Qualifying Participant hereby agrees to release and to hold the Program Operator, Riverhead Building Supply and their Rewards suppliers (and their respective employees, offices, directors, shareholder, agents, marketing partners and affiliates) harmless from any and all losses, damages, rights, claims and actions of any kind in connection with the Program or resulting from the delivery, acceptance and/or subsequent use or misuse or any Reward, including without limitation, personal injury, death and property damage, and claims based on publicity rights, defamation or invasion of privacy. The Program Operator, Riverhead Building Supply and their Rewards suppliers and their subsidiaries, participating vendors, distributors, marketing partners and affiliated entities are not responsible for (i) any condition caused by events beyond the control of the Program Operator, Riverhead Building Supply and their Rewards suppliers that may cause the Program to be disrupted or corrupted; (ii) any injuries, losses, or damages of any kind caused by a Reward or resulting from acceptance, possession, use, or misuse of the Reward, or from the participation in the Program; or (iii) any printing or typographical errors in any materials associated with the Program or Rewards. UNDER NO CIRCUMSTANCES SHALL RIVERHEAD BUILDING SUPPLY, NOR THE PROGRAM OPERATOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES (EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM THE PROGRAM OR THE USE OF OR INABILITY TO USE ANY REWARD. Each Qualifying Participant accepts all responsibility for, and hereby indemnifies and holds harmless Riverhead Building Supply and the Program Operator from and against, any actions taken by any user authorized to use the Qualifying Participants Program account, including but not limited to accrual of Program points, redemption of points, and disclosure of passwords to third parties. Each Qualifying Participant hereby releases Riverhead Building Supply, the Program Operator and all their affiliates from any and all liability regarding the redemption of points, use of merchandise, or other participation in the Program.